Right to Repair-Mandatory for Manufacturers to offer repair services for smartphones, consumer durables and automobile products
The government will mandate that manufacturers of automobiles, cell phones, and other consumer goods share product information so that consumers can perform repairs themselves or hire third parties.
In a statement released on Thursday, the Department of Consumer Affairs announced the formation of a committee chaired by Nidhi Khare, an additional secretary, to develop a framework for “Right to Repair.” Wednesday was the first time the committee met to identify sectors for the right.
The sectors identified include farming equipment, mobile phones/ tablets, consumer durables, and automobiles/automobile equipment. According to the concept of ‘Right to Repair,’ customers must possess a product in its entirety after purchase. “…consumers should be able to easily and affordably repair and modify their products without being subject to the whims of manufacturers,” according to the statement.
The framework aims to empower consumers, standardise trade between original equipment manufacturers and third-party buyers and sellers, and reduce e-waste, according to the statement.
The rationale behind the ‘Right to Repair’ is that when customers purchase a product, it is inherent that they must own it in its entirety. Therefore, consumers should be able to repair and modify the product without being subject to the whims of manufacturers.
Nevertheless, manufacturers typically retain proprietary control over spare parts, including their design, and the government believes that this type of monopoly on repair processes violates the “right to choose” of the customer.
“Manufactures promote a culture of “planned obsolescence.” This is a system in which the design of any device is such that it only lasts for a certain amount of time, after which it must be replaced. When contracts fail to transfer complete control to the buyer, the legal rights of the seller are compromised “The committee stated in its initial meeting.
LocalCircles, a community network, discovered in a previous survey that 43% of Indian households have three or more devices or gadgets that are less than five years old and require service or repair.
The right to repair has been recognised in many nations around the world, including the United States, the United Kingdom, and the European Union.
In the United States, the Federal Trade Commission has instructed manufacturers to end unfair anticompetitive practises and to ensure that consumers can perform repairs themselves or through a third party.
